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PrintMAN reduces printer waste at The College of Richard Collyer



"Data Synergy's PrintMAN integrated into Active Directory is filling the gap in Microsoft’s Windows printer allocation. It is saving the college money with wasted prints and allowing us to speed up our login times"

Tom Cox, Network Manager


Data Synergy PrintMAN printer management software at The College of Richard Collyer

The College of Richard Collyer is a Sixth Form College located in Horsham, West Sussex. The college was founded in 1532 and is affectionately known as Collyer's. The college is one of a select group of colleges nationwide that has been awarded Beacon Status by the Department of Education and Skills.



Background

The college has around 800 Windows workstations and 1,700 daytime students. The computers are located in around 200 rooms – classrooms, computer rooms and offices. This can create problems as users move around the college with the default printer following the user. The college has tried Windows Group Policy Preferences to improve this situation. This has increased login times and proved to be unreliable.

Tom Cox, IT Manager commented:

"A regular problem has been the unreliability of deploying printers and specifically the default printer setup to a room, especially as any one user might log in to several different rooms throughout the course of the day.

We have tried printer scripts as well and Group Policy Preferences to delete and recreate all printer connections based on user login. The main issue with this is a significant increase in the time it takes a user to login as each printer is deleted and recreated. "



The Solution

Data Synergy PrintMAN allows the college to configure the default printer per computer regardless of which user logs on. Tom said:

"Before using PrintMAN the default printer was not reliably set, meaning staff and students regularly printed to printers at the other side of the college – wasting prints, money and causing a headache for the user."

PrintMAN was simply deployed using Windows Group Policy and allocated printers based upon Active Directory. Tom commented:

"Now we can allocate the printers per computer and use PrintMAN to reliably set the default. Even if users carry additional printers on their profile we are now confident they will print to the correct device.

PrintMAN integrated into Active Directory is filling the gap in Microsoft’s Windows printer allocation. It is saving the college money with wasted prints and allowing us to speed up our login times. "



External Links

The College of Richard Collyer

Acknowledgements

We are very grateful to Tom Cox, Network Manager, The College of Richard Collyer for permission to republish this case study.